It has been a great privilege for Prifina to be invited to attend the largest family office meeting in Monaco. The Ritossa Family Office Investment Summit took place on June 18–20, 2019.
A number of honorable members attended this event: His Highness Prince Albert II of Monaco, Sheik Abdulrhman Abuhaimin from Kingdom of Saudi Arabia, H.R.H. Prince Michel de Yougoslavie, and more than six hundred representatives of family offices, prominent conglomerate business owners, royal family members, private investment companies and industry professionals.
Ritossa Family Summit is the largest gathering of family wealth in the world with $4+ trillion of wealth represented at the Summit. The organizers, Ritossa Family Office, is a family business dating back 600 years to the time of the Venetian Empire in Europe.
During the two days of the Summit, Prifina team was fortunate to engage in numerous private conversations, network with industry leaders and technology visionaries. We were delighted to share our cross-border thought leadership about the future of data and management of private finances. Prifina’s team also participated in panel discussions about the practical aspects related to FinTech and offering financial services in the digital environment.
Prifina’s CEO Markus Lampinen was also invited for an interview with CNBC where he explained the vision and of Prifina and how new data management tools are going to emerge in the forthcoming years.
Here is the full interview:
Robocorp has launched the first pilots of the Robocloud orchestration platform. The world's first cloud-native RPA orchestrator is designed to be a cost-effective, secure, fast, and scalable way to adopt and grow enterprise-level software robotics that has is built with open-source tools.
Robocloud is a subscription-based cloud platform that enables secure deployment and orchestration of robotic process automation workers with minimum overhead. Robocloud’s technology allows creating a scalable RPA infrastructure for an organization within minutes. Robocloud has a flat monthly rate, which is significantly lower than any current competing solution on the market.
The ten pilot partners are leading consulting and system integrator companies that especially focus on offering top-level solutions for robotic process automation. The partners plan to develop solutions, for example, to finance, transportation, and logistics companies. Partner feedback is used to guide product development and prepare for the 2020 public product launch.
Robocorp is set out to change robotic process automation. RPA has the potential to change how millions of people work every day, and Robocorp is making it accessible to everyone through license-free open-source technologies and cloud delivery.
Antti Karjalainen, CEO
Difitek Selected to Join the Leading Telco Carriers’ Launch of the Communications Blockchain Network
Difitek is delighted to support the Communications Blockchain Network (CBN) and its innovative solution that tackles settlements and aims at enabling modern services in the several billions dollar market of global ICT service providers.
“We appreciate the opportunity to work with leading telco and blockchain companies in the specification and implementation stages, as well as in the operational stage. We will support the initiative offering our finance engine and open API framework that guarantees safe and compliant transactions, and an interoperable layer to interact with blockchains and other modern services.” Difitek’ CEO Armodio Corrado commented.
See the full press release below.
Atlanta, GA, Monday 24th June 2019 – The Global Leaders’ Forum launches Communications Blockchain Network (CBN)11 carriers invest in the set-up of a blockchain enabled settlement platform supported by over 10 technology partners
The ITW Global Leaders’ Forum (“GLF”) today announced that it is launching a special purpose vehicle that will develop a live, blockchain-based platform, which will revolutionise the ICT Service Provider industry’s commercial settlement infrastructure, representing an opportunity worth billions to the global industry from costs savings and revenues from new products and services.
The CBN, which is expected to go live in the coming months, will be governed by a collaborative structure. Several carriers have already agreed to support the establishment of the platform, with A1 Telekom Austria, China Telecom Global, Colt Technology Services, Deutsche Telekom Global Carrier, IDT, Orange, PCCW Global, Tata Communications, Telefonica, Telstra and TNZI all agreeing collaboration to ensure this blockchain-based, special purpose mechanism can become a reality. The GLF is also inviting every ICT Service Provider to join the CBN without any prerequisite.
The GLF is also announcing that it will partner with leading technology providers to develop the reference architecture and support the creation of an open ecosystem for both ICT Service Providers and technology vendors. Over 10 technology providers have already confirmed their support for the platform and their intention to participate in its development, including Amartus, Clear Blockchain Technologies, ConsenSys, CSG and their Wholesale business, Difitek, IBM, Internet Mobile Communications, Orbs, R3, Subex, Syniverse, and TOMIA, with more to be announced.
Blockchain, or distributed ledger technology (“DLT”), can provide significant benefits that will transform inter-service provider settlement processes by enabling automation and improving security. DLT-based automation can facilitate carriers to settle new types of traffic, underpinning network and service innovation, and save costs.
The objective for the platform, and the collaborative industry-wide governance framework, is to serve the wider ICT community by avoiding fragmentation and thus help accelerate the adoption of automated settlement applications. The new environment will facilitate development of open-source standards and APIs that enable service-provider interoperability of DLT-enabled services, and manage critical infrastructure elements of the platform.
Louisa Gregory, leading the GLF working group on blockchain and Chief of Staff of Colt, said: “For the past 14 months the GLF and its partners have been putting rigour and processes behind this platform and we believe that now is the time to launch. The blockchain-based ecosystem has been tested with resounding success at every stage, and we believe that this platform signals nothing less than the future of ICT financial settlement.”
Marc Halbfinger, Chair of the GLF and Chief Executive Officer of PCCW Global, said: “When we set out along this journey, it was our goal to launch a platform that would enable multi-dimensional automation for the betterment of the industry. Now we are embarking on the next stage of this process by creating a truly open platform that will facilitate settlement among every ICT Service Provider, including carriers and cloud providers for all forms of ICT traffic.”
Franz Bader, Director of Wholesale at A1 Telekom Austria said: “Making processes between carriers more efficient is only one of the huge potential benefits blockchain provides. Settlements will be our first step on that most promising path into the future. We are looking forward to many carriers joining us on that journey.”
Rolf Nafziger, SVP of Deutsche Telekom Global Carrier, said: “Smart contracts and blockchain have a huge potential not only to simplify and automate complex inter-carrier billing/settlement processes but also to handle the complexity added by new services like NB-IoT, VoLTE, etc. To avoid fragmentation, it is very important that we move and work together as an industry. We therefore highly welcome and actively support the GLF initiative of an interoperable carrier blockchain network”
Nick Ford, President of IDT’s Carrier Services, said “IDT is pleased to be part of the working group creating the GLF CBN. To focus on value for our customers, we all need to reduce the friction and costs of the back office. The CBN will be a platform to automate much of the basics between carrier partners, identify discrepancies before they become problems, and allow commercial, operations and finance teams to spend their time on elements of the business that make for differentiated service. We are happy to play a contributing role in pushing the industry towards blockchain settlement.”
Emmanuel Rochas, CEO of Orange International Carriers, said “Orange has been involved from the start of the Blockchain initiative. The creation of this SPV to work along together with 11 other carriers is a significant advancement in business development and a new way of working towards the optimisation of telecom settlements processes.”
Juan Carlos Bernal, CEO of International Wholesale Business for Telefonica, said “Blockchain will continue to deliver significant benefits across the entire wholesale sector. This important step forward showcases these real and tangible benefits from this technology and is also a positive reflection of the wider adoption of innovation in our sector.”
Jussi Makela, Director of GLF said: “From very early on, the GLF recognised the importance of the right governance structure to provide certainty to the whole industry that the platform will be open, inclusive, independent and conducive of innovation. We are confident we have the right framework in place and we are excited to welcome every ICT Service Provider to participate in the development of the platform.”
About the ITW Global Leaders’ Forum
The ITW Global Leaders’ Forum (GLF) is a global network of leaders from the world’s largest International Carriers, who convene to discuss strategic issues and to agree collaborative activities, with the aim of upholding the principle of interoperability and ubiquitous international and technological coverage.
The mission of the GLF is to be “the voice of the global carrier industry providing leadership and direction to interconnect the digital world”. This encapsulates the ultimate aim of the GLF, and its members, which is to enable consumers and enterprises to communicate and transact for any service or application, on any device and any infrastructure, in any geography, thus enabling the globalisation of business and the closure of the digital divide.
The International Carrier industry is a critical part of the global ecosystem, providing the backbone that enables digital services to be distributed around the world. The GLF’s primary objective is to provide leadership and direction for the industry by advocating common priorities that will limit network fragmentation and improve interconnectivity so that new digital services can be delivered at scale anywhere in the world.
More information is available at the company website: www.itwglf.com
Difitek provides the leading finance engine for digital finance services. It has powered many financial marketplaces in real estate in the US and Europe, in access to capital for individuals and small businesses in South East Asia and new forms of financing in South America.
More information is available at the company website: www.difitek.com
For further information, please contact:
Armodio Corrado, CEO
+1 415 580 0087
Amazon started in the mid-90s. Online stores and e-commerce were also emerging in the 90s. We have talked about digitization for decades but only now do we start to witness a real purge of brick and mortar stores with many closing around the world. Why now, do changes really happen so slowly? But maybe the game is not yet over if retailers could just become innovators and change the rules of online commerce.
Especially in the US and UK, thousands of stores have been closed or gone bankrupt during the last 12 months. Some other countries might be left behind and the big wave is only coming. In a way this has been expected for years, yet it is almost surprising, how long many traditional retail stores and chains have survived. They haven’t been able to change their business – they have just tried to delay the inevitable.
Why is this happening now? We can assume some reasons:
The situation is a combination of many things, but it is very hard for traditional retailers to stop or delay the development. The only solution is that they must adapt to the situation. It requires them to become innovative. It is not enough that to simply open an online store when the big online players already have better resources and brand recognition to do it better.
We can see some rising concepts that also offer opportunities for old retailers. For example:
As is expected in any battle, each party should focus on their own strengths and find the other party’s weaknesses. Customers are still looking for experiences, and physical stores and showrooms are a part of that, but they must be modified to support and improve customer experience and have clear ways to drive sales, offline or online. This requires a new type of concept and customer experience design that can definitely not be achived by cutting costs and product lines in existing stores.
Data and privacy are another interesting area to change the game. Amazon and other leading online stores have accrued better customer data than traditional retailers. They can make better recommendations to customers and they can also better predict demand and manage their supply chain. Data helps them optimize their business and offer what customers want with better prices.
Privacy is also becoming a more important issue and consumers are not so willing to give their data to those big players any more. We are also seeing that in the future consumers could own and control their own data. These kinds of distributed data models are the only option where smaller retailers could compete with leading online stores. Retailers could cooperate with parties that empower consumers to collect their own data and use their profiles to get better customer experience and the right products. This development will lead to personal AI that help consumers find what they really want.
These new concepts are possible weapons for traditional retailers to fight against leading online companies. The concepts are not enough to win the battle or the war. It also requires superior execution. It also means these companies must renew their operations. They must become modern digital companies internally, with data-oriented processes. It means they must be ready to kill their old processes, operations and functions. To be clear, this doesn’t mean just using new software and IT for old processes, it means building new operations, processes and models from scratch.
Many retailers are now in a death spiral. They still have many assets, but they could soon be gone, if they don’t build totally new businesses now. They must not only look at the 20-year history of online stores but find the new trends and areas where they can change the current online business and offer something better to customers. Customers look for good experiences, and price and data drives both business and consumers, too. Retailers really must become innovators in those areas.
The article first appeared on Disruptive.Asia.
At least 1.5 billion adults worldwide do not have access to financial services. Those people are not benefiting from financial inclusion, or being part ofthe financial systems in any way. Despite this number having recently dropped, it is still a lot of people.
Financial inclusion is also linked to human rights, opportunities to get a job, to have a home and access utilities. Those without financial services are not only in developing countries, but also in Western Europe and North America – but we can see hope that the situation is getting better.
Opening a bank account depends on several factors. Banks want to choose their customers, and with tough KYC (know your customer) and AML (anti-money laundering) requirements banks are getting even more selective. Financial services now include many more options than just simple banking.
Some obstacles people face to get access to financial services include:
The reality is that financial inclusion requires new models and a new way to conduct business. Technology, especially fintech solutions, can help a lot, but at the same time there is a requirement for business models that can include and encourage these new customers to come to and use the services. For example, in western countries it can include working with people and communities that are not just missing out on banking, but also other functions in society.
Technology can help financial inclusion in many different ways. For example:
People can now start to use mobile wallets to receive salary and other payment, and international money transfers with at reasonable cost. They can also start to take small loans without credit history or permanent addresses, and in that way also build their finance history. At the same time, service providers can offer these services with lower costs and investments. Technology is really the key component for improving financial inclusion and equality.
Financial inclusion is not only important for these people, but for the whole economy. When people are included in financial services, they can better work, use money, buy a house and save money. This is fundamental for all economies. It also means people can start to pay taxes. When many people are outside finance services, it is not only a problem for those people but for society and a country’s economy.
Of course, this is not only about technology, but as we have seen many other areas, when a technology becomes commodity, it enables many new things. We see now this development in financial services. Many banks are still stuck with their legacy systems, but it doesn’t stop new players emerging that have newer, more cost-effective solutions.
Beyond the technology, financial inclusion needs also the right attitude. It needs people who see opportunities to offer financial services to these excluded people. It is not altruistic thinking, it is also seeing opportunities outside the traditional ‘fat cat’ approach. One could also say, it is a choice, if you want to only handle the millions of dollars of a few people, or a few dollars from millions of people. With the traditional banking model, the latter option was not so attractive, but fintech has now made it a real choice and at the same time help these people, bottom lines and economies grow.
The articles was first published on Disruptive.Asia.
Difitek (a Grow VC Group company) offers platforms to build new finance services also for unbankable people, read more.
It is said that software consumed hardware and now data consumes software. Although software is core to most businesses today, it is not easy to create a viable software business, or at least generate big profits by only selling software. And to make matters worse, there is currently a global shortage of software people. What should we conclude from all this? Can companies make money from software?
We see many trends in the software business:
When we look at these trends, it is plain to see that it is not easy to find a ready model to become a successful software company. One popular option is to sell top level software development capability, but that is not a very scalable model. Software companies must become more innovative, and we could even claim that business model competence has become more important in the software business than software competence itself – presuming you want to create something big.
Microsoft used to be representative of traditional software business. It provided software licenses mainly for PCs. Hardware vendors paid forand supplied the MS-DOS/Windows operating systems but customers paid for Office, that has now become a cloud-based SaaS. Apple is a leading hardware and software company, but after people pay for their iPhones they use services like the App Store, for their apps, music and content. Google has until now offered its Android operating system for free, although it now plans to introduce license fees, yet its main target has been to gather user data, offer ads and provide content and apps through its Google Play platform.
Then we have traditional B2B software companies like SAP, Oracle and Salesforce. Oracle has always had the most traditional license model. SAP also has license fees, but it is more a platform to develop actual applications. Salesforce, of course, is the famous SaaS pioneer, that now includes a lot of applications from third parties.
Actually, all these cases give an indication on how software businesses are developing. In each case you need to offer a very scalable system; effective channels to get it to users; but also the opportunity to build niche and tailored services and apps on top of it. This is the platform economy model to offer software and it is important to get enough services, service providers and users to the platform. However, the quality of the services can be more important than quantity.
It is hard to provide simple success factors for any software business (and even if I knew them, I probably wouldn’t publish them), but we can list components that seem to help:
Of course, many parties try to follow this route now. Quality and usability are probably the key success factor to be successful in this game. It is, for example, easy to make compromises on the quality and just focus on attracting lots of apps or developers, but this can be harmful in a longer run.
Is data eating software? It is probably a topic for its own article, and it is not so simple. I think the comment is used to mean that it is more important to own and utilize data than software. It is clear that for companies like Google and Facebook it is like this, although they have good software to use data. Maybe Amazon belongs with these companies, too.
But the latest issues with data misuse, breaches, and privacy make this more complex. Data will be important, but who owns it and who has the right to use it is becoming more complex. Maybe people will opt to get their own data back and be willing to use good software solutions to utilize it, like personal AI services.
Business models are funny things. When a strategy consultant formulates a winning concept, innovative entrepreneurs work on the next big thing that will beat the old model. If you are a good software developer, you can make good money by coding, but if you want to create something much bigger, then you must innovate and create a new business model as well.
The software business is like the music, movie or game business – you could make it big with some luck, but to build systematic success you need a platform and distribution channels to offer so much more than just luck. It is then more about orchestrating than coding.
The article first appeared on Disruptive.Asia.
We have probably passed the peak of blockchain and cryptocurrency hype. It doesn’t, however, mean that nothing is happening with the technology and market at the moment. But it does raise the question, are we now approaching real blockchain business and more stable crypto solutions? And what is the status of public and private solutions? Can we really count on the security of blockchain-based systems? Can we have a generic blockchain or is it more to have application specific solutions?
We are now hearing fewer fantasies about blockchain and crypto finance than a couple of years ago. This is a positive sign after the first peak of hype. At the same time, we can say that blockchain development hasn’t stopped. There are a lot of developments with the technology and a large number of pilot projects.
Blockchain and crypto finance pilots include projects for supply chain, settlement, clearing, cryptocurrencies and voting models. There are also several projects including the tracking of coffee beans; smart contracts for beverage logistics; money transfers and international telco settlement. However, most of the pilots are quite limited, i.e. include a few parties that are committed to the pilot.
The real target of blockchain is to be a multi-party system without an authority. Some blockchain activists also see that real blockchain must be always an open system, but some others see that private closed blockchains can still be relevant and valuable for many needs. But whichever approach we take, it is very important to get from low number party pilots to systems that include multiple parties.
The next important target of blockchain pilots and PoCs (Proof-of-Concepts) is to get different companies and parties to work together with one system. It is technically an important step and really tests the capacity and technical compatibility of any solution. Just as important, if not more important, is that the blockchain and smart contract solutions should offer a non-authority, trustless system.
There is not enough proof of a pilot’s viability if it only includes a few parties that know and trust each other. For example, JPMorgan has talked about its own cryptocurrency, but many parties see it purely as a digital currency, because it is a private system that only works between a lender and its clients.
Many claim that it is hard, or even impossible, to have generic blockchain and smart contract solutions that can be used for all kinds of applications and contracts. It is felt that we need tailored solutions for different applications and business needs. Can we really expect blockchain solutions to take off with these limitations?
Part of the complexity is that we have to create contract models with software, including special terms and conditions of the contracts in the software code. If we compare this to development of hardware and software solutions, one could claim that big breakthroughs happen only when it is possible to create layers for solutions, and properly isolate different layers and keep them generic. A clear layer model would also help with the security issues. If it is possible to use tested and better-known lower layers for contracts, then only the details and terms of the contracts would be case specific.
There has also been quite a lot of discussion about the security of blockchain solutions. Especially for voting and identity systems where one realistic threat is plutocracy. Parties that have enough money and resources can basically buy votes. There seems to be several ways to do this depending on the implementation of the voting system, but it still appears to be hard to prevent this with the existing solutions. This is definitely one area, where new solutions are needed.
A more acute threat now comes from 51% attacks – where a party can control enough (over half) of the computing capacity to mine a crypto coin and then basically create its own blocks. Only a few months ago this was seen mainly as a theoretical threat. A theoretical example touted was that some parties in China could coordinate such an attack in extreme situations. But now we have seen the first 51% attack on Ethereum Classic so it is no longer a theoretical threat!
This has led to the development of more advanced versions of the proof-of-work algorithms. This is taking solutions more towards proof-of-stake algorithms. It is quite typical in all systems, including critical financial systems, to have vulnerabilities and updates for the software are constantly needed. But with blockchain this is more complex, when it is impossible or hard to undo transactions. The solution, for example to return stolen money, is to rewrite history and go back to the point before the attack occurred and recreate all ‘legal’ transactions after that so that all parties agree on those transactions and create new blocks. It is also a complex legal and ethical question, if the community has the rights to rewrite history.
A strength and weakness of blockchain and smart contract solutions is that different parties can see and investigate the software core. It means different parties can also find potential bugs and vulnerabilities. If a party finds a problem, then it is up to this party, to determine how it wants to use the information, i.e. to either hack or improve the system.
The blockchain hype also included theories that blockchain had no security issues and could solve all the issues of traditional financial systems. Of course, this is a naïve belief. All systems have their issues. The positive side is that many developers and parties are already active in the blockchain community constantly developing improved solutions. However, as with any system, it is a continuous race between threats, problems and better solutions. But blockchain is different from traditional centralized systems, and the risks and new solutions are different, and different competence is needed to handle them.
Banks, stock exchanges, telcos, logistics companies and many startups are already working with blockchain solutions. Nothing, it seems, can stop this development path. As yet, we don’t know which blockchain solutions will make a real breakthrough and rule in the future. Maybe those solutions will be unlike existing blockchain solutions, or other distributed ledgers because computing and data are now distributed in many different ways. They must first solve the issues of existing solutions, especially getting from private pilots to multi-party transaction models.
The article first appeared on Disruptive.Asia.
Grow VC Group and its portfolio companies participate in several events in May and June. They focus especially to present cases and new solutions for new finance and data models. This includes, for example, cloud based finance back office with open APIs, blockchain for several use cases and new solutions for consumers to manage their own data.
The companies will be in the following events:
Grow VC Group is the global leader of fintech innovations, digital and distributed finance services, data services, and digital infrastructures. Our mission is to make the finance and data services more effective, transparent and democratic. Prifina gives you the power to collect, store and manage your data, in a secure and encrypted environment. Difitek provides a compliant, bank-grade secure and efficient technology framework for forward-thinking organizations of any size to launch and scale financial service.
If you want to know more or come to meet Grow VC Group, Prifina and Difitek people in the events, please contact us.
Last year MWC was the time of minimum knowledge and maximum hype for blockchain. Now we have much less hype, but there are also much more real uses for blockchain. Edge has had much less general hype, rather it has been telco hype. But actually Edge and blockchain together can be components for true significant changes in internet services; to the point where the internet is not same anymore.
For example, last year I was listening to a middle Asian telco describing a strategy to conduct bitcoin mining, because they have cheap electricity. I see great longer-term opportunities with blockchain and crypto finance, but listening to that made me feel bad. Fortunately, we have made a lot of progress during the last 12 months.
This year MWC we had much more concrete and realistic cases for blockchain, for example, supply chain, settlements and data privacy. Several cases are still in the proof-of-concept phase, but this still reprents progress from vague ideas. Now the next very important phase is to get several parties in an industry and cross-industry to cooperate and really build working ecosystems. Blockchain related startup investments imrpoved to $3.9 billion last year from $1.1 billion in 2017, and estimated capital market spending in banking from $210 million to $315 million (source: McKinsey & Company).
Accenture presented at MWC a blockchain case in supply chain. It includes, for example, ABInBev, Kuehne + Nagel and European Customs Authority to manage supply chain and logistics for beverage production. The PoC focuses especially on bill of lading process, when the whole logistics process still includes so many paper and EDI documents that it takes more time and effort to get all this on blockchain.
Generally, blockchain is brought to services especially to bring traceability, immutability and decentralization. One case where all these components are important is tracking of coffee beans or other foodstuff items. It offers transparency also to consumers.
Clear presented, together with Difitek, solutions to make settlement and clearing based on high performance blockchain solutions. Clear has especially worked to implement solutions to offer high capacity blockchain for solutions that require a lot of real-time or near real-time transaction processing. Difitek offers finance engine, back office and open APIs to integrated then these solutions to many finance systems and blockchains.
Edge is, of course, totally different technology from blockchain, but the common attributions are distribution and de-centralization. Edge is now driven especially by telcos, because it is an opportunity for them to compete better with, for example cloud companies. In addition, Edge solutions must be near customers, where telcos are. But as with blockchain, to get to real success, it is important to get many different parties and industries to work together. If someone wants to be the central point of de-centralization, it is quite easy to see that something is wrong with that approach.
Together Edge and blockchain can offer really exciting models for how data, computing, trust and verifications are distributed. Then we can see solutions where consumers manage their own data and AI, and basically carry their own data to interactions with vendors. Prifina is one company that develops this kind of solutions, and also testing blockchain and distributed storage solutions as components into the service.
We are still living the early days of these de-centralized solutions. Regardless, it is clear that we are reaching an era where companies build real solutions based on real use cases, and pilot them with real users. The next phase is then to get many more parties to work together with these models. These solutions are built to connect many different stakeholders.
Amazon, Facebook and Google are the giants of the centralized internet and data. Then we have banks and credit card companies that authorize most finance transactions. They won’t lose those positions quickly. But with the de-centralized internet, data and finance will have its own pioneers that change the world. Telcos can have a new role in this new era, as well as those established companies and startups that are ready to commit to build these new solutions now.
The article first appeared on Telecom Asia.
MWC is an event to launch new products and solutions. At the same time, it is not really a place for disruptive innovation. It is more a place for the industry players to update their evolution. There are also startups, but not the kind that aim to truly disrupt anything. So, what is the innovation update for MWC 2019? And how will the good old digitization provide for something new?
5G, IoT, AI, and Edge are probably the most used abbreviations in this year. All those areas are making clear technological progress and there are new products available. But it is hard to see anything that would really be innovative and a game changer. Maybe foldable phones are something new, but actually rumors and pictures about a foldable iPhone looked more innovative (at least cooler) than anything at MWC.
4YFN is again dedicated for startups and future solutions. There are probably some companies that can make something significant in the future. But most startups are in those booths that are subsidized by different governments and they don’t really represent new innovation. There are companies that offer some data analytics for marketing, some technology components for networks and healthtech and all kinds of business application platforms. They might have nice technology and grow their business, but most of them don’t disrupt anything.
With innovation we have also a question, if it is new technology or is it a truly new and valuable offering to customers. MWC has many things that can represent new technology but much less fundamental innovations that are already smooth consumer services. But on the other hand, there are things that are not very innovative technically anymore, but are now mature enough to offer value to users.
Digitization is a strange topic. Some people seem to think it is something corporates must finally start with. Some other people say that it is the transition that is now on-going in most of companies. And then there are people who say we should not talk about digitization anymore, when it has been reality everywhere for years.
What is even stranger is that all those people might be right. We have a lot of information in digital formats and data processing is a core of many activities nowadays. But it doesn’t mean that all activities are already digital and there are still many surprisingly old fashioned activities in most industries, including banking, telcos, logistics and retail. In some cases processes might be already digital, but they are not really designed for digital business. They are the old processes that just utilize computers and data. The difference between real digital companies and companies utilizing digital is huge. This might sound like a cliché, but just think about Amazon versus a smaller local retailer and their processes and use of digital technology.
Industry 4.0 (including all other name variations in different countries) is one of those things that is very much linked to digitalization and also getting different industries to work together. The classical example, how production, logistics, retail and finance transactions must work smoothly together is still a good example, how cross-industry digitization and processes should work.
Citi’s Global Head of Treasure and Trade Naveed Sultal emphasized at MWC especially the customer experience, and how it must be the starting point of digital services, including industry 4.0 solutions. He pinpoints the problem of many digitization projects. When traditional companies try to change the old processes to use computers and data, new challengers can build the whole company and customer experience based on the latest technology.
Mr. Sultan also highlighted that “digital disruption poses an existential threat to some companies.” I would say it is like that for many companies. This can sound strange, when some people think digitization has been reality for years. But you can just look at how many retailers in the last and this year have been in trouble and even in bankruptcy in the US and UK, and many of them blame Amazon and online shopping. Things often take longer than we think and the big impact on industries comes with a delay. Retail and publishing businesses are seeing it now, but e.g. for finance it is still in a very early phase.
MWC doesn’t typically have things that are game changers. But it is a place where many parties introduce and agree on small steps that are changing industries. It is an industry event, but one area many companies there should study more is how to become really customer oriented. Technology is an important enabler, but companies must really design their digital future based on the customer offering and experience. It is the real intelligent connectivity as this year slogan states.
The article was first published on Telecom Asia.
Est. 2009 Grow VC Group is building truly global digital businesses. The focus is especially on digitization, data and fintech services. We have very hands-on approach to build businesses and we always want to make them global, scale-up and have the real entrepreneurial spirit.
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