Blockchain and cryptocurrencies have been at the heart of discussions during the past five years. Some people have challenged the very core ideas about the existence of blockchain technologies and cryptos. In other instances, blockchain and cryptos have become a roller coaster ride. We have gone from hype to deep dips, and blockchain technologies have been considered both the catalyst for future technological advancement and a significant source of scams.
We know that timing means everything in business. So, it is worth asking if now is the time to introduce a blockchain-based business? Alternatively, what if it is not about timing but which specific applications and use-cases can make the breakthrough?
Emerging communities of blockchain innovators
I earlier visited Crypto Valley in Zug, Switzerland. Zug has been one of the places where special regulations for cryptos have been introduced. Consequently, Crypto Valley has built a technology and business community to accelerate blockchain and cryptocurrency businesses. The community and ecosystem include startups, accelerators, investors, advisors, and offers help from local authorities.
My friend in the community said they have seen business activities growing this year. After the 2017 ICO hype, many parties in the blockchain business had hangovers. It has taken some years to get back to an actual business track. We can see the same situation in other places than Crypto Valley too.
We can divide the challenges of blockchain business into three levels:
Moving beyond Proof-of-Concept
Many larger companies have also developed Proofs-of-Concept (PoC) with blockchain. We have all heard about cases for supply chain, settlements and money transfers but are yet to see the momentum move from PoC’s to more significant scale production. There are several reasons for this, but at the same time, it is good to remember that enterprises like to try many things. They even have units to explore new avenues and squeeze startups to make them free with promises about future opportunities. But management often hesitates to adopt new solutions for larger-scale use.
At the same time, many parties also make significant money with cryptos. They have become alternative investment instruments, and when prices have gone up, many parties have made good money with trading. Some of these ‘assets’ are also political, where investors like to see assets and instruments outside government control.
Blockchain-based finance services constitute a distinct domain. They most probably will have a significant impact on the finance sector. But the timing is tough to predict when regulations, security requirements, and political issues (yes, governments want to control money) cause all kinds of delays and complexities.
Nonetheless, if we think of blockchain technology as the basis of digital services, it is easier to predict the progress. The question is finding a stable enough platform, using suitable usability applications, and a sustainable business model. It is not easy to find these, but there are so many intelligent people working on these aspects globally that we will start seeing them soon.
The real value is the crucial factor in finding the most valuable opportunity
It is also advisable to ignore unrealistic services and business models. If your token is embedded in specific applications that people do not want to use, it has no value. If there is no way to use your sovereign digital identity, it has no value. If you have an NFT (non-fungible token) for an item that no one is interested in using or seeing, it is of no value.
If you can create an app marketplace with many valuable and useful applications with NFTs, people will be more willing to use them and pay for NFTs. If you have a messaging service that offers real user value over other ways to communicate and uses a digital identity service, then the identity starts to have value. If a token is linked to a valuable service to confirm transactions, it has value. This sounds oversimplified, but it is so easy to forget these basic natural laws with new technologies.
Now we can see applications, startups, and investors (Andreessen Horowitz is the best known) that we can expect real business built on blockchain. We don’t know yet which applications, when exactly, and in which sector the big breakthrough will happen, but we know for sure that it always requires a lucky coincidence of many factors. Yet, when there are enough activities, enough smart people and enough money, it will happen sooner than later. Maybe then the roller coaster will stop.
API-first architecture is an approach to software design that is centered on the API to make it easy for applications and services to interface with each other. If we really simplify, it is like having a ‘socket’ in the service that other services can work with. API-first is also a business approach, enabling developers to build applications on other services and enable others to use your services in their applications. API-first has been a popular approach in designing services for a few years now; however, in many services it is not a reality. It is a strong concept for building successful future services and applications.
Economic significance of API: theory and practice
A research paper published several years ago demonstrated that APIs have a real impact on companies’ business success. The paper concluded “that firms adopting APIs see increases in sales, net income, market capitalization, and intangible assets. API use also predicts decreases in operating costs in some specifications. The extent to which API adoption is linked to this outcome is sensitive to the econometric specification.” The authors of that paper also found that API adoption was strongly related to increases in net income and operating income and that the most significant relationships turn out to be between API adoption and market value.
It is not enough merely to have API’s; instead, what matters most is the ability to properly design those APIs so they can actually support integration to other services. For example, Slack’s API design guidelines give very practical instructions on how to make good APIs. They also illustrate that the devil is often in the detail. Hence, you must think carefully about which services you would like to offer over APIs, how you offer them, and even how you support error issues.
We have quite a lot of help and guidance on how to make the API-first approach work but it doesn’t mean that many companies have actually adopted the API-first approach. Even if they have taken it, their APIs are not that useful in reality. Then we have regulated interfaces, such as the 2015 EU Directive on Payments and Services (“PSD2”) in banking and electronic health records in the European Union. Yet many of these are quite limited and difficult to use.
Business opportunities with the API-First approachSurprisingly, many companies are still of the opinion that an API is a risk or a mandatory component. Few companies really seem to look at it as a business opportunity. For example, if they open an access point to their data, they think that other parties could make something better with the data than they can. And vice versa, some companies hesitate to build services on other companies’ API’s and prefer to manage the whole stack themselves.
Let’s look at a couple of examples.
Several years ago, we founded an API-first finance back office as a service company, Difitek. In many ways it offers a really attractive model to build financial services. Its cloud based back office offers many functions such as banking IT and beyond. It offers functions to manage KYC, loans, investments, account management and many other finance functions. However, we have seen that for traditional finance service providers it is difficult to use external services, even though they see cost benefits, see how it can accelerate new service development and improve customer experience. Many new fintech companies want to build their own stack, not build on external API’s, especially when they think it is important to own intellectual property rights to their technology.
Another example is wearables and their data. Some wearable devices offer quite nice APIs to collect data and then utilize the data elsewhere. But many of them don’t yet offer an API, or the APIs are hard to use in practice. Most stakeholders in the wearables industry agree that it would be advantageous to combine data from different sources and to have a more open market to develop apps on data. Furthermore, the use of wearable devices would increase if the APIs to utilize wearable data were more open.
Paths towards opening the API ecosystemAs a whole, it looks as if many players see the value of API’s. However, most of these market players don’t want to be the first mover. They believe they don’t want to open anything until other parties do so. At the same time, business history has shown us time and again that it is generally not a smart strategy to try to delay an obvious change and act only when it is absolutely mandatory.
We have, of course, many good examples of where the API-first model already works. Stripe is one of the most valuable fintech companies and it is very much an API company. Twilio is another good example. We could also mention companies such as Shopify, Okta, and Square. We can clearly see the API-first model as a good business itself. Public sector companies with open data has also demonstrated the value of APIs.
The API-first model offers significant business opportunities. Nevertheless, businesses need more courage to actually adopt the model. Many companies believe that it is safer to offer their own services and at least limit the openness and APIs to a minimum. It also requires companies to really know their own business model and to disrupt the market with it.
The future belongs to those who really are able to offer and use APIs and build their business on it. Delaying an inevitable change is never a good idea.
Smartwatches are making an impact on the watch market. Watch enthusiasts favour traditional watch brands, ‘mature’ buyers and those who need to show off their wealth. Younger generations tend to go for smartwatches. Smartphone brands have been highly successful in the smartwatch market, but traditional watch brands haven’t been successful in the mobile phone business. Even Vertu that targeted a luxury brand position, failed.
We also don’t see jewellery companies coming to challenge Öura in the ‘smart ring’ business. So, why is it so difficult for luxury brands to be successful in the tech business? Could some changes in the tech service market change that situation?
Why are smartwatches mainly coming from Apple, Samsung and wearable tech companies like Fitbit, Garmin and Withings, rather than the traditional watch brands? Is it linked to the technical development and disruptions in the market that state-of-the-art technology inside devices is more important than brand status? Or is it that digital products makers find it more challenging to become status symbols because their customers go after price, usability and usage value?
An access device is a tool with little intrinsic value in itself. With digital products, the value is really in the Internet, cloud and associated services, not the device itself. The device must offer almost invisible access to the service. That is why Apple’s most significant value has been a seamless user experience; why Amazon offers its tablets for a very low price, and why Google tries to manage software on all devices.
People also look for different kinds of experiences with luxury products than daily tools. One learning is that luxury products are typically designed for a particular need, not packed with multi-function technology. Luxury products like expensive watches, coffee machines, pens and supercars generally are for specific situations and do not compete with products for regular everyday use.
But very specific functionality is not enough if people start to expect basic smart functions for all devices. For example, people expect to get their exercise (e.g. steps), heart rate and sleep data from every watch. This means those functions are no longer something extra but the basic functionality they expect to get from any watch they buy.
Any watchmaker could quite easily add sensors to measure movement, heart rate and sleep. Those sensors are becoming a commodity. The complex part is to build the complete service and infrastructure for it. The data must be collected from the watch and stored, and the data must be organized, analyzed, and presented to the user. The user needs an application to access, utilize and analyze the data. Brand companies need to invest heavily in infrastructure, software development and data analytics to compete. It is not a one-time investment but one that would require continuous maintenance and development of the services.
Now, these devices and their data live mainly in their silos. Apple Watch, Samsung Watch, Fitbit, Withings, Oura, Garmin and many other devices have their data formats, data storage, services and apps to use them. It is a device-specific vertical market, and you need all components from the same manufacturer. But maybe there could be an alternative?
Suppose data from various devices go into the user’s one data storage. In that case, it can combine data and have an open API to develop applications, making the whole wearable market very different. It also makes the role of brands very different. When we get more horizontal layers for the wearable market, it will be easier for other brands to come to the smart wearable market.
Suppose you are a Swiss watchmaker or a Milan-based fashion brand. In that case, you can easily add sensors to your watch, shoes or clothes, with data collected to the user’s database, and there are many applications to utilize the data. This is a much smaller and easier investment for brands rather than building the whole infrastructure. People could then buy or use several different branded products, and the same data and application model would work for all. There would be an army of developers making apps on the API and updating them when new devices, versions and clothing come to the market.
This model would be of value for houses of brands that cannot compete in the wearable data and app business market. For obvious reasons, tech giants like Apple and Google won’t particularly like this development. It is also a risk for brands to rely on Apple’s or Google’s services and become dependent on them.
I wrote earlier that the wearable market is like the 1980’s computer market or 1990’s mobile phone market. Then the software started to dominate the market. When software and data analytics capabilities begin to dominate the wearable market, it will change the market significantly. There might be a few software vendors and data infrastructures that come to dominate the whole market. Or it could be a more open user data-driven infrastructure that is open to all devices and application developers. We already know that most cannot create their complete infrastructure and choose between tech giant’s walled systems and user-centric models. Brands must also make a realistic evaluation of which model they want to support to survive and succeed.
When we talk about Silicon Valley and California, we often make references to the California Gold Rush. How many times have we heard that only a few gold miners made good money? But the same gold rush spurned companies like Levi Strauss, Wells Fargo and Ghirardelli Chocolate that started to offer products and services to gold miners. Today’s comparison is not the abundance of developers out there but the companies developing tools for them that are the big success stories. What could be the next area offering successful ‘tools’ to find gold?
Think companies like Github, AWS, Snowflake, Stripe, Databricks, Plaid or Segment. They are not so well known among consumers, but they are all big tech unicorn success stories. All of them are tools for people software development, data pipelining or build IT services. They are tools for professionals, not consumers.
From an investor’s point of view, it’s a no brainer to invest in a shovel store near gold miners or building sites, in preference to an individual miner who tries to find gold amongst thousands of others. It is a much more predictable business, and the risk is better diversified.
Software development, cloud services, data pipeline and open-source tools have been a hot area in tech investments for at least 20 years. With software going to the cloud, and there are now tools to better collaborate and share components in software development, get enterprise data from one system to another one and integrate external services. This has made software development, data utilization and software distribution much more effective.
Software developers and data scientists are the gold miners of our time.
But it is never that easy to build success stories for the future based on the past. It should be evident that when miners can’t find significant new gold in an area, it is no longer a good business to sell shovels, jeans or banking services there, either. You must find a new location where those tools are needed and help those miners improve their business or make new products that allow them to do something else. You must operate in areas where enough miners or developers are seeking their fortune, and enough of them believe they can make money with your tools.
Where are we now? Can we see some new areas where developer tools are needed, where developers are starting to find gold? We can see some areas are quite crowded, and there are already lots of shovel stores. For example, enterprise data solutions, enterprise IT integration tools, game engines, or low-code tools are all growth areas. It doesn’t mean that one can’t make money there, but the competition is fierce. Nevertheless, some lazy investors are still ready to bet on those areas.
So, what could be the new areas needing new tools? Even if you knew, you probably wouldn’t want to make the information public. But it does make sense to evaluate the underrated areas. Today, it seems that sharing information and collaborating is a better way than operating alone and in secrecy.
So, let’s try to evaluate some areas where it could make sense to go and sell shovels:
1. Distributed solutions – including blockchain, distributed ledgers, edge computing, distributed data models and decentralized marketplaces.
2. Personal data – the focus on data tools and pipeline solutions has been on enterprise data, but when individuals produce, collect and utilize personal data, a vast market will emerge that will need tools to utilize it.
3. Automation with AI – AI is quite a crowded market, but its tools focus on data modelling, not on building end-to-end solutions, i.e. having AI brains and hands.
4. User-friendly security – data security, trusted communications, privacy and system security often mean restrictions, an unpleasant user experience and limited services. A real breakthrough would be tools to develop new services with better security, control, and user experience.
These are some examples of potential areas to find significant new gold and build developer tool companies that become unicorns. Of course, the most visionary and risk-taking investors have already become active in these areas. And, as always, some tools will work better than others, and not all miners will find gold.
The complex phase is introducing a new tool to the market as it can be challenging to get the first buyers, or if people have previously used another tool for the same purpose. However, if your tool is better, you need examples that some miners are finding more gold with your tool.
That’s why in the early days with a new tool, you must cooperate with some miners to generate success with your tool, and you must be able to demonstrate that you can find more gold with your tool. If you put all your money into building a big store that can serve hundreds of customers and wait for people to turn up, you might run out of money. You can always expand your store after customers start flowing in after hearing stories of how people have made money with your tools. In the tech business, it seems to be just like 1849, Groundhog Year. Developers or miners are looking for new precious metals in new areas, and many startups try to offer them new and better tools to make their work more effective. In the end, the money comes from those who buy and use tools, applications and services. Developer tools are a great business, but it is not a sustainable business if developers can’t find the gold with them.
Apple opened its App Store in 2008. It was the start of a totally new type of business. Now we can run apps on iOS, Android, TV sticks, computers (earlier, they were just programs). Many other service providers like Zoom, Stripe, Weebly, Snowflake and AWS also make it possible to build and offer apps and services on their platforms. It appears that enabling apps on a platform is a popular way to scale up businesses.
What could we see next? The big players monopolize the current app marketplace, but this ‘old model’ has its challenges for new players. The future disruptive marketplaces will be more decentralized and have new data models.
Apple’s App Store has played a vital role in getting the iPhone to be the most successful mobile phone, but the apps themselves are a significant business to Apple. The App Store has been an enormous success and has become Apple’s most profitable business. Even though Android is the most extensive mobile operating system, its applications haven’t seen similar success. There are many reasons for this. Apple controls its ecosystem, but the Android market has been more fragmented, with fewer controls allowing lower quality apps. As a result, Apple’s environment generally offers a better user experience. South Korea is aiming to end Apple and Google’s commission dominance.
Apple has been able to take a massive 30% fee from sales on its platform. Epic Games has challenged that position in the last year by bypassing App Store payments in its games and suing Apple for its monopoly position in the App Store. Now, a group of Senators in the US is also considering how to restrict Apple’s and Google’s control on the app market. Apple is already making App Store concessions to settle the developer suit. We will see how this ends.
No other platform has achieved a similar position to the App Store. However, this hasn’t stopped multiple parties from expanding their platforms to third-party applications and targeting lower margins from the sales of apps. Sometimes the target is really to make additional revenue, but often it is just to get more popular applications on the platform and, in that way, get more use and users.
The value of application stores and marketplaces for users is primarily in accessing good quality applications in one place; buy, pay and install them easily. That’s why they have become very centralized services, basically one place to purchase and pay for all applications. App Store or Stripe payment solutions have been the most straightforward solutions for consumers to pay.
All this has been very centralized, technically, also from the business model point of view. Now we see a move to more decentralized solutions utilizing blockchain, whose journey has been bumpy. It also means there are new ways, like NFT, to make payments, create economic models and monetize applications. Andreessen Horowitz has been the most active Tier 1 VC to invest in distributed models, and their a16z podcast discusses how nowadays a marketplace makes sense to build on distributed architecture.
Then we have another important megatrend, privacy, and how users can better control and utilize their own data. This creates another challenge for centralized application business models. Many of these applications want to collect user’s data and share that data with other parties or utilize it to target users. Users have become more skeptical of this model, and Apple has also started to restrict it.
These things together lead to a new era in the application business and marketplaces:
The change from the old centralized application business to a more distributed model won’t happen overnight, and it takes time. It is hard to envisage emerging new big platforms using the old model, like Apple’s App Store. The centralized application marketplace business is a copycat business nowadays. The disruptive application marketplaces will come with new models.
In the future, you can keep your financial and health data to yourself and run applications to analyze it and get practical advice for your life. You can run it in your mobile or personal cloud and pay with a commonly used token (e.g. on Ethereum) for each time you use it. There is no need to give your data to someone, no need to pay a fixed fee for the application, and no third-party monopoly to dominate the marketplace. Sounds ideal. Of course, each model has its challenges, but we have a real opportunity to move to a more user-centric application business. The next big success stories in the consumer market will be achieved with these new marketplace models.
The co-founder of Google Brains, Andrew Ng, commented that “massive data sets aren’t essential for AI innovation.” Some years ago, I spoke with a person from a tech giant that also wanted to get into the data business. I asked him what data they wanted to collect and how it would be used. His answer was to get all possible data and then find a way to utilize it. His response says a lot about the data business.
Many companies want to start their data journey with a massive IT project to collect and store lots of data. Then the discussion is easily about IT architecture, tool selection and how to build all integrations. These projects take up large amounts of time and resources.
What is rarely considered is the real value we want from the data. And even if we have a plan for that, it can be forgotten during months or years of IT architecture, integration and piping projects. These projects are not run by people who want to utilize data; they are often run by IT bureaucrats.
Mr Ng also commented that people often believe you need massive data to develop machine learning or AI. There seems to be a belief that quantity can compensate for quality in data analytics and AI. I remember having a discussion with a wearable device company when their spokesperson claimed you needed data from millions of people to find anything useful for building models.
There are use cases where big data is valuable. Still, the reality is that in many use cases, you can extract considerable value from small data sets, especially if the data is relevant. We can also think of horizontal and vertical data sets, e.g. do we want to analyze one data point from millions of people or numerous data points from a small number of people. With the horizontal and vertical data, I don’t mean how they are organized in a table, but the horizontal approach to collect something from many objects, e.g. heart rate from millions of people, versus the vertical approach of having more data from fewer objects, e.g. a lot of wellness data from a smaller sample group.
But does it help to understand an individual’s wellness, sleep and health better? Looking at wellness data as an example illustrates the question well (no pun intended). A wearable device collects steps, heart rate and sleeping time from millions of people. We can then analyze this data to determine if more steps and a higher heart rate during the day predicts the person sleeps longer that night. Then we can find a model that predicts similar outcomes for other people.
We can take another model to build analytical models. One individual uses more wearable devices, for example, to collect the usual exercise, heart, and sleep data, but also blood pressure, blood glucose, body temperature, weight and some disease data. Now we might get different results about heart rate, step and sleep relationship. We might see that their relationship depends on other variables, e.g. high blood glucose or blood pressure changes the pattern that works for healthy people. These findings can be determined from a small number of people.
The examples above are not intended to make any conclusions about what is relevant to analyze health. Those conclusions must be drawn from the data itself, but it illustrates how it is possible to take different approaches and get quite different results. Wearable data at the moment is a good example of big data thinking; the target has been to collect a few data points from millions and millions of people and then just train data models to conclude something from it, although we don’t know how relevant those data points are. It is also possible to build models from rich data of a few individuals, and actually, it can be an exciting and valuable AI modelling task.
Of course, there are also cases where data models can be built from a massive amount of data even though we don’t know if it is relevant. For example, this podcast talks about hedge funds that try to collect all kinds of data and then build models to see if they can predict stock market movements. This includes much more than traditional finance data for investments. For example, how people buy different kinds of food, watch streaming content, and spend their free time and then find ‘weak signals’ to predict trends and their impact on the investment market. So, compared to many other data analytics cases, it is different because it doesn’t focus on analyzing particular detail but randomly collecting all kinds of data to see if it can find something relevant from it, hoping to find any new variables that could give a competitive advantage.
In most use cases, utilizing data and building AI would be important in understanding the need and target. Relevant data can be then chosen based on actual needs and testing which data matters. Small but relevant data can produce a useful AI model. This typically requires the context to be taken into account, not only a lot of random data points collected with a model built. Whatever data you have, you can always build a model, but it doesn’t guarantee the model makes any sense. Companies and developers should focus more on relevant data than big data.
Enterprises have been moving their services to the cloud for several years. Peer-to-peer (P2P) services have become well-known, especially with blockchain and crypto. But individual users haven’t really used personal clouds, and the number of real P2P services is still quite limited. But this could soon change.
I wrote earlier about decentralized solutions. Personal clouds and P2P apps are examples of distributed applications mentioned in that article. But let’s take a more concrete and pragmatic approach, what these applications could be and how they work.
I was recently demonstrated some services that are basically apps that users can run locally in their own browser and have data either stored locally or in the user’s own cloud.
These examples might sound simple, but they could be the start of a big revolution in applications and even how the internet is used. Of course, the very fundamental protocol of the Internet, TCP/IP, is based on packets routed from A to B. But in practice, most services during the last three decades have been based on client-server configurations, not local services and/or direct connections between users.
These services raise several technical questions about whether usability would be good enough for mainstream users. For example, users can already set up a connection by sending an invitation with a traditional email and then making the P2P connection with local credentials and sending messages directly or through centralized services like email or messaging apps.
An interesting combination occurs when services use the user’s local applications and the user’s own cloud or similar storage services. It is hard to store and organize all of a user’s data locally when using several devices. However, the scenario changes if users have their own storage services and can get the needed data and apps from there for local use when needed. This storage is not a third-party central service but the user’s own service in a broader global infrastructure.
It sounds complicated, but does this really matter? With blockchain and crypto, we have seen how users can make transactions directly without third parties. It has enabled reliable payments anonymously without an authority or central service to track all transactions. It can offer a more reliable system, better privacy and no single point of failure.
But with these user services and P2P connections, we can do much more than simple crypto payments. Let’s take some examples:
Blockchain and tokens have received a lot of attention, but the examples above better demonstrate distributed applications and peer-to-peer communication. Blockchain and tokens can also be a part of these services. Blockchain could provide a ledger to keep track of transactions and tokens as a model to monetize distributed services. But they are not services alone. It is fundamental to have applications and services that are valuable to users, and then we can use blockchain and tokens in the implementation.
The question is, which services will provide the real breakthrough of user’s personal clouds, apps and pure P2P services, and when? They will probably be linked to personal data, self-sovereign identities, trusted communications and data sharing. We just need a few easy to use applications and after that things can start to evolve rapidly.
The article first appeared on Disruptive.Asia.
It’s often said people don’t appreciate things they can get for free. Another way of looking at this is that it is difficult to determine its value if you don’t pay for something. With the cost of sending emails or getting contacts in social media virtually zero, does it mean it is harder to get value from them? Should we start to pay for contacts and messages?
Do you remember the time when there was just a landline phone at home? Or when you received letters through the mail? When your phone was ringing, someone definitely answered the call and actually took the call seriously. When you got a letter with your name and stamp on the envelope, it was something you wanted to open and read. Now you get robocalls that use VoIP, making them really cheap. You get a lot of emails, most of which you don’t even open or read.
How about social network contacts? You can send LinkedIn or Facebook invitations to almost anyone, and many people accept invitations from people they don’t know. One could say this has made people better connected and made the world more democratic. Earlier you could have tried to get into an exclusive club and use your contacts to help to arrange an important new introduction. But how much value do your social media contacts actually produce? Not much, and less each day, I would argue.
In an earlier article, I wrote how many social networks had become spamming networks. It’s great that prices go down and more people get access to networks and opportunities. But this also has its side effects. Everything becomes too crowded, and everyone tries to use them for their own purposes. When connections, communications and transactions have minimal or zero cost, people don’t consider using them properly. It leads to a situation where those networks and tools offer less value. It’s a bit like a government starting to print a lot of money. The money loses value, and then you can’t afford to buy things with it.
Would this change, if we had to pay for contacts, messages and transactions? Most probably. It doesn’t mean they should be so expensive that it starts to limit who can use the tools significantly, but it would make people think about what they are doing. Maybe people would start to appreciate more the contacts they have and the messages they receive.
It doesn’t really matter to the users what technology makes transactions payable, but the user experience matters. To get this to work, very simple micro-payments are needed. At the moment, it looks like blockchain and tokens are the strongest candidates to change business models of messaging and social networking services.
This is something that has been talked about since the 2017 ICO boom. The missing piece has been workable, effective end-user services, not just concept ideas. It is not realistic to think that totally new communications tools would replace the existing ones. New solutions to better manage contacts and messages should work, for example, with the existing email and messaging services.
One can also claim that people are not ready to pay for these commodities they have always had for free. And not all people will be ready to do it immediately, but people are happy to pay for things that make their life better, help them with daily tasks and give them greater status. There are many signs that people are now looking for better privacy and control of their data and activities, and security is also becoming more important.
People have always been willing to pay for exclusive clubs. They have been willing to pay for dinners with top politicians and celebrities. If someone you don’t know wanted to message you, you would be more interested in looking at the message if you know they had paid for it, and it was not one of the thousands of ‘free’ messages. If a user only accepted ‘paid’ messages, it would cut down the level of spam, too. Good contacts and important messages are premia, not commodities.
We will soon see services where people pay for messages, not for all messages, but some of them, e.g. to reach new contacts. We will also start to see services where people will have to pay for contacts, and they will have to give serious thought to which contacts they really want to invest in. But these services will need to offer the same usability as chatting, social media and email today. This concept could become one of the first big use cases for blockchain and tokens.
The article first appeared on Disruptive.Asia.
Data and computing have moved to a centralized model during the last decade when many services have gone to the cloud. This trend continues, and we will see many more companies go to the cloud. At the same time, we are starting to see a new trend toward more decentralized models. But it is still a combination of different things. It might look like fuzzy development, but it really happens.
There are several reasons why we will see more distributed models for data and processing overall in the future. We can divide them into three main categories:
I have often said it is not hard to predict the future, but it is hard to know the right timing. It is also the case for this development. There are so many good reasons to have more distributed services that it will happen. But it is not easy to say how it will happen, where it will really take off and how long it will take.
We now see several technologies that make this development real. First, we have Edge that comes into effect with 5G networks. Edge keeps data and processing closer to actual users. The challenge – are network vendors and telecom carriers the right parties to deliver these solutions when Internet giants like cloud vendors now dominate services and service development?
Secondly, we have blockchain, distributed ledger and token models. These are all developing rapidly, but they also have their challenges. It is not easy to say which technology can survive the longest. In this case, it is not only the technology but also the transaction data in those chains that must survive, making it difficult to make decisions about a particular technology. At the same time, these will challenge centralized platforms, as they offer totally new ways to distribute and monetize applications and data.
Thirdly, decentralized solutions can be implemented inside existing cloud solutions. We, of course, have regional cloud instances, but clouds enable other ways to decentralize services. For example, each user can have their own cloud services to use their data and run their own applications. Then, for example, with token-based charging models, they can also pay for using apps locally.
Of those three technologies, Edge has many challenges as it needs totally new infrastructure and applications to take advantage of it. It is currently much easier to make decentralized services by utilizing the current cloud infrastructure. But longer-term solutions can be another story. Technology disruption often attracts new companies that disrupt business. For example, Amazon and Google are tied to centralized models. Can they adapt when decentralization starts to happen and other vendors offer the latest solutions?
We will likely see two different development tracks for decentralized solutions. The first one being distributed and decentralized applications. This starts with the existing infrastructure and builds distributed solutions, such as a user’s own data cloud and application service. This track already has applications. Then we have the second track to develop a more decentralized data and processing infrastructure. This will take a longer time, but it can fundamentally change the structure of the Internet.
We are definitely moving to more distributed services. Thousands of startups are already developing services, data models and applications. Big technology vendors are investing in Edge type models, millions of people are trading cryptos, and forward-looking investors, like Andreessen Horowitz, are making big investments. At the same time, regulations are putting pressure on making new data models. The exciting part will be to see how it will happen, and the parties that make it happen will be the big winners.
The article first appeared on Disruptive.Asia.
Some of you might remember when home and personal computers were emerging in the 1980s. Many different companies made their own devices, like Commodore 64, Apple II, Spectravideo 328, Sinclair ZX80 and Atari. Then some manufacturers agreed on standards like MSX that never actually became globally significant. But then personal computers (PCs), with PC-DOS and MS-DOS, started to occupy offices and then homes, and Apple created the only other option. We now have a similar situation with wearable devices.
In the 1980s, most computer manufacturers had their own operating systems and a small range of programs. Early adopters had those devices more as a hobby than to really utilize them. There were all those stories about use cases like recipe databases or calculating your taxes, but only if you code your own program. Many users actually did write their own programs and shared them with other users. As a teenager, I tried to explain to my father the value of owning a computer. It was not an easy task when he didn’t feel that coding your own games or graphics programs were valuable reasons to have the device.
How is this relevant for wearables? We have now more and more wearable device manufacturers that offer their devices with their own proprietary functionality, data models and applications. Many users are still early adopters like biohackers and health enthusiasts that explore ways to utilize the data.
Most users can understand a couple of data points like average heart rate and the number of daily steps. Those are a good start to observe and improve personal health, but it is a small part of the data and the opportunities these devices can offer. Some additional data points like Heart Rate Variability (HRV) and different sleep types (deep, REM and light) are much harder to interpret and utilize daily.
One could ask, as my father did if it makes sense to pay $400 for a device to see heart rate and daily steps. Or why pay over $100 monthly subscription for a glucose measurement device or more expensive shoes to measure cadence, stride length and foot strike angle. For many people, use cases like a device letting you know when to go to sleep sound as naive as a recipe database.
Each manufacturer also has its own scores. For example, sleep and readiness scores from one device are very different to another device, and there is no easy way to combine data from different devices properly. Or you can combine some data, for example, to Apple Health, but it then contains a lot of data points that are even more confusing than data in the device’s own apps.
What changed the computer market? How did they start to become more useful? It happened when software packages started to appear. A couple of operating systems, from Microsoft and Apple, started to dominate, and both systems had enough software being generated by third parties. This evolved into the software industry, making software for personal computers. Actually, we saw a similar development in mobile phones. The mobile application business started to grow only when we got from proprietary systems to two main operating systems, iOS and Android, that enabled application stores to make a business out of applications.
As we have discovered, wearables are not only for data; they can also be accessories and fashion items. A luxury brand could launch its own smartwatch or ring, but luxury brands are not really high tech or data companies. And it is not very convenient for users that each watch, ring, sensor, pair of shoes or jacket offers its proprietary data format and application. It would also be much better for luxury goods companies to have some common data models and ecosystems.
The real utilization and software market for wearable and wellness data can emerge only when we get data from different devices to a compatible format. When we have two or three environments, software developers can make better software and applications to utilize data to help people in their daily lives. We cannot expect each individual to start to interpret all kinds of health data points and try to Google instructions and what to do based on them. A special requirement with wellness and health data is that it is even more sensitive than data for many other purposes, and privacy is crucial.
It has been said that the IoT market won’t really be a hardware business but a data and software business. Wearables will basically be sensors to collect data. Some sensors could be branded devices, others white label components in clothes, shoes or accessories. But the real utilization of data needs environments where the user can combine the data, and software can be offered to users to help them live better and healthier lives. The real business and value of wellness data will be software and applications that can combine all kinds of wearable data with other data sources.
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